A membership site is an effective way to monetize your digital content and products. WordPress is not designed to support membership sites directly, but you can use a membership plugin to turn it into a membership platform. MemberMouse has been regarded as the best membership plugin for WordPress that has been around for over a decade.
In this MemberMouse review, we will dive deep and review a few general options online and how it stacks up against alternative plugins, its features, pros, and cons and factors to consider before you choose the plugin. So, is MemberMouse any good as a plugin? Let us check out.
MemberMouse Features Review
Easy installation
MemberMouse setup and installation can be done in minutes so that your focus is more on growing your business rather than dealing with complicated processes. It is the best membership plugin for WordPress that can be seamlessly integrated with core functionalities. The diverse installation features include fast activation, a fully functional accounts page, simple member import, dynamic check out page, and a host of other features to explore.
Sell physical and digital products
The fully functional ecommerce platform includes everything you need to start selling products on your site. With MemberMouse ,it is easy to sell any kind of physical or digital products on your site. They include abundant features that include flexible pricing, recurring subscriptions, payment plans, affiliate program, downsell/save the sale, several billing integrations, coupon codes, and numerous additional elements to create a personalized experience.
Content protection
MemberMouse offers an organized and Protected Members Area on your site where members can access the purchased product, protect post or page with restricted access. The various access controls include, custom login page, flexible content protection, personalized content with smart tags, protect custom post types, time release/ drip content, with additional content value and exclusivity protection with the click of a button.
Member management
Managing members to deliver superior output is possible with the help of CRM tools that come with MemberMouse. It is built to the core to manage billing/shipping info, upgrade/downgrade functionality, track member activity log, view transaction history, engagement statistics, and a great deal of member management and customer support features.
Automation
MemberMouse automates your member management, marketing, and support with the powerful tools and integrations. These include third party and Zapier integration, internal company notifications, upgrade/downgrade support, manage subscriptions, view order history, plus extensive autopilot elements to automate tasks across systems.
Reporting and analytics
MembeMouse comes with a powerful analytics and reporting platform that allows you to see where your sales are coming from and understand their behavior to lose out any incoming member. The important parameters that include are export transactions, lifetime customer value, member count report, member activity log, graphical trends, sales by product report and other substantial features to include data driven approach with the right metrics.
MemberMouse Integrations
MemberMouse can be integrated with over 2000 tools and apps via Zapier for a smooth automated communication and workflow to ensure all your data and systems are in sync. You can create custom integrations with MemberMouse API and WordPress hooks and filters. Direct payment integrations include,
⇒ PayPal
⇒ Stripe
⇒ Braintree
⇒ Clickbank
⇒ Coinbase
⇒ Authorize.net
⇒ Sticky.io
Few of the email marketing software integrations included in this best membership plugin for WordPress are,
⇒ MailChimp
⇒ ActiveCampaign
⇒ Drip
⇒ AWeber
⇒ iContact
⇒ GetResponse
⇒ ConvertKit
MemberMouse Support
All plans in MemberMouse come with a ticket-based email support system. The Advanced plan comes with additional support priority while users on Premium plan can access support through phone as well. The phone support is available seven days between 9am and 5pm PST. The email support is quite responsive and fast.
MemberMouse also offers the “Done for You” service through MemberDev. This service comes at an additional price for those who wish to have a complete hands-off experience without hiring a developer.
MemberMouse Documentation
The documentation and support provided by MemberMouse are pretty impressive that help in getting the most out of this plugin. It offers a comprehensive range of self-service support that includes a list of common issues and a troubleshooting guide.
The in-depth knowledge base covers the complete installation process, migration, customizations, general settings, tips and tricks, and basically everything you need to know about this plugin. The video library covers all the required steps and processes that are required to operate this affordable membership-based website.
Another mode of resolution is a weekly Q&A session with the CEO and founder where you can clear all your doubts related to the plugin or running the membership site or also put forth any request for additional features.
Installing the MemberMouse Plugin
MemberMouse is the best membership plugin for WordPress that comes with all functionalities to run a membership site. Firstly, you need to sign up and download the plugin to log in to your account. The plugin will work only for domains with a license, so it is better to ensure that the domain you want to add as a membership site is already listed in License Management on the “My Account” page.
You can either edit the domain from this page or request additional licenses by contacting support. Every additional license costs an amount, but each MemberMouse account also comes with a complimentary staging license you can use for testing and setting up plugins before installing them on your live site.
Once you download the plugin, login to your WordPress dashboard and navigate to Plugins->Add New. Next, activate the plugin. If your domain is not registered to your license, you will get an error message now. To move further, you need to add your domain to your license before you progress further.
Getting Started with MemberMouse
Once your plugin is installed and activated, you will have two new pages in your WordPress admin menu-MemberMouse and Reporting Suite. The main MemberMouse dashboard displays your members and products. It shows the free and paid members you have, and the ones that are canceled. You also have the video guides that show some common task performances.
The dashboard can be linked to the member management area, general settings, and settings for a product, email, payment, checkout, and affiliate. You can access developer tools, build membership signup forms to use anywhere on your site, view activity, and coupon logs, and browse transactions.
MemberMouse also sets up 11 new pages on your WordPress site for user administration and checkout. You can see those pages in your WordPress dashboard and make changes by editing the pages directly.
Set up products
MemberMouse supports three types of products:
- Products
- Membership levels
- Bundles
You can use these membership levels and bundles to protect your content. Products assign a set price to a particular membership level or bundle. MemberMouse comes with a free membership level. You can add many more membership levels as you wish and assign multiple products to each membership level.
Here users are assigned to only one membership level per account, but they can have access to multiple bundles. Each product has a link that you can paste anywhere in the content on your site and add a purchase link. Once the user clicks this link, it will take them to checkout to submit their details and make payment.
Set up checkout and payment settings
Unless you offer free memberships, you will want to make sure users complete the payment process once they sign up for your membership suite. There are plenty of payment gateways to choose from, like Stripe, Authorize.net, or third-party gateways like PayPal to complete the payment. This best membership plugin for WordPress also offers a choice of payment methods and a test payment service that you can use while you set up your site to test if everything works without taking the payment.
You can add custom fields to your checkout page, in Checkout Settings. You can select countries from where customers can make purchases, set currency, add shipping methods, enable reCAPTCHA, and enable various settings for memberships. You can protect your content to make pages and posts available to members.
Manage members
In this section, you can import or export members, search members, or add a member manually. To create a member, fill out a form with the membership level, name, email, and password.
When you choose a member, you can view information about their account and engagement, edit their information, pause or cancel membership, and view the activity log and transaction history. It is also possible to log in as a member, resend welcome mail, or merge their account with another member if an extra account has been created by mistake.
Preview site as a member
After you install MemberMouse, you can see the software in the taskbar below when you log in as an admin. With this, you can change the membership level to view the site, and check all content they have access to and the ones they don’t.
Reporting suite
The Reporting Suite includes all the required details once you complete your initial setup. You can overview the total members, retention rate, average customer value, engagement, and further detailed parameters on the revenue generated.
There are graphs to see how members and revenue numbers change over time. You can run reports, get member count, membership sales, product sales, customer value, compare membership levels, sales by payment service, and channel sales.
MemberMouse Plans and Pricing
MemberMouse is an affordable membership-based website with three levels of pricing plans designed for your needs. Initially, you can take the 14-day free trial to decide before final purchase.
The plans are based on a monthly and annual basis, and you can cancel your account whenever you want. There is also no need to pay for a year upfront for any plan you choose and with other premium plugins. All plans include core features of a subscription management software.
Builder Plan – This plan is priced at $29/month that includes all core features along with,
- 11 essential membership pages
- All payment integrations
- All email integrations
- 1-click purchases and upsells
- Basic reporting
- Email support
Advanced Plan – The plan comes at $79/month including all core features plus,
- Full analytics and reporting suite
- Social signup and login
- Manage billing dates
- Advanced affiliate setting
- Employee access control
- Priority email support
Premium Plan – This pricing plan will cost you $199 per month that includes all core and advanced features in addition to Sticky.io integration. You also get the phone and email support with this plan.
With the available three plans, you can also get a custom quote when you feel standard plans don’t fit your requirements. You can contact the team who will help you create a solution that suits your business needs.
MemberMouse Pros and Cons
Now that we have seen the basic features and functionalities of MemberMouse, let us look at the conclusion of what we get after comparing it to other membership plugins.
Pros
The subscription management software is quite flexible when it comes to setting up membership levels, protecting content, and selling products.
- There is a lot of information in the reporting and analytics suite that is intuitive and easy to use.
- Responsive support and clear documentation.
- It looks and works exactly you want as everything can be customized.
- You can maximize your customers and profit with features like coupons, upsells.etc.
- The service account page is highly comprehensive as it reduces time spent on administration and customer service.
Cons
- The product/membership level/bundle offers a lot of flexibility, but might look complex for those who wish to only set up basic membership sites.
- There are limited features in the Basic Builder plan.
- All plans support a single site license, so it can get expensive for members running multiple sites.
- MemberMouse is not OpenSource unlike other plugins.Hence, you cannot access its code to customize it.
- MemberMouse comes with a suite of tools that is helpful for developers.
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Wrapping Up MemberMouse Review
MemberMouse is an exceptional and flexible subscription management software. It can help set up multiple types of membership sites with restricted access to content in different ways. However, to strike a balance of this power and flexibility, there are plentiful settings to customize and a steep learning curve when you use this plugin.
It is recommended to learn the basics of MemberMouse before you set up your site. Also make sure to get comfortable with WordPress and give time for everything to start running smoothly. The 14-day free trial is worth signing up and trying before you actually go ahead with it. We can now understand why MemberMouse is crowned as the best membership plugin for WordPress.
So, do you now prefer MemberMouse over other membership plugins? Do let us know your thoughts in the comments.